Privacy Policy

Last Updated: May 23. 2026

Pixel Nest Designs respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

In Canada, PIPEDA applies to private-sector organizations that collect, use, or disclose personal information during commercial activities. Canada’s anti-spam rules also require commercial electronic messages to include consent, sender identification, and an unsubscribe mechanism.

1. Information We Collect

We may collect the following types of information:

Personal information, such as your name, email address, phone number, billing address, and shipping address
Order information, including products purchased, payment status, delivery details, and order history
Payment information, processed securely through third-party payment providers
Account information, if you create an account on our website
Communication information, including emails, messages, reviews, and customer service inquiries
Technical information, such as IP address, browser type, device type, pages visited, and website activity
Marketing preferences, such as newsletter signups and email subscription choices

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Ship products to you
Provide order confirmations and tracking updates
Respond to customer service inquiries
Process returns, replacements, or refunds
Improve our website, products, and customer experience
Prevent fraud, unauthorized transactions, and security issues
Send marketing emails, promotions, or updates if you have consented
Comply with legal, tax, accounting, and regulatory obligations

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

Payment processors
Shipping carriers
Print and production partners
Website hosting providers
Email marketing platforms
Analytics providers
Customer service tools
Legal, accounting, or compliance professionals, when required

These third parties are only provided the information needed to perform their services.

4. Payment Information

Payments are processed securely through third-party payment providers. Pixel Nest Designs does not directly store full credit card numbers or full payment credentials.

Your payment provider may collect and process payment information according to its own privacy policy and security practices.

5. Email Marketing

If you subscribe to our email list or provide consent to receive marketing messages, we may send you updates, promotions, product launches, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly. Under CASL guidance, commercial electronic messages should include required identification information and an unsubscribe mechanism.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, analyze website traffic, and support advertising or marketing features.

You can disable cookies in your browser settings, but some website features may not function properly.

7. How Long We Keep Your Information

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order fulfillment, customer service, legal compliance, tax records, fraud prevention, and business records. PIPEDA guidance states that personal information should be kept only as long as needed to fulfill its purposes.

8. How We Protect Your Information

We use reasonable safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Withdraw consent for certain uses
Request deletion of certain personal information, where legally permitted
Opt out of marketing emails
Ask questions about how your information is used

To make a privacy request, contact us at:

Email: support@pixelnestdesigns.com

10. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites.

12. International Customers

If you purchase from outside Canada, your personal information may be processed in Canada or by third-party service providers located in other countries. By using our website, you understand that your information may be transferred and processed outside your region.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

For privacy questions, requests, or concerns, contact us at:

Pixel Nest Designs
Email: info@pixelnestdesigns.com